Shipping, Delivery and Returns

 

 

Super fast and super easy!

$6 flat rate shipping in NZ
$8 for rural shipping in NZ

 

 

We currently only deliver to New Zealand as standard.   If you would like us to ship internationally contact us by email (help@bemo.co.nz) with details.

Packaging

We only now use 100% recyclable or reusable packaging!   It costs us a bit more but we think it's the right thing to do!

Our own bemo products are in re-useable high food grade stand-up pouches - just wash out and use again.   Our cool black courier bags are 100% home compostable - simply add them to your home compost bin! (removing the shipping labels is recommended).

Delivery

We ship to any address (including rural addresses and PO boxes) in NZ, we charge a flat rate for normal (non-rural) delivery, and a flat rate for rural delivery (if  your address is "RD") no matter how much you order.  We use CourierPost and no signature is required.

Our aim is to ship orders on the day we receive them if we get orders before 3pm. Stock is all despatched from 1 location and usually you'll receive your order next day for major metro areas, and other locations within 1-2 days.

We provide shipping updates and notifications by email to keep you informed.

Returns & Refunds  

If for any reason you wish to return goods please contact us; by phone 0800 236600 or email help@bemo.co.nz

Our return address is PO Box 185, Silverdale, Auckland, 0944

We accept returns for a full refund in a saleable condition for up to 20 days after the order is dispatched.